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Everything about this ship and the company as about saving money. From rotating limited staff to substandard food. The ship operates for the benefit of the company and certainly not the passengers. Everything is outdated from their equipment to their operating procedures. No polar plunge but a poorly organised polar wade. Limited indoor recreational space for pax. Poor scenic visibility from lounges. Limited drying space after shore excursions and sloppy attention to security details. Boarding zodiacs from a long loosely secured set of stairs made embarking and disembarking zodiacs unnecessarily dangerous. Cabin staff and waitstaff excellent but unsupported. Costumer contact staff inconsistent in their oft times resentful responses.
This sums everything up: on the last day, I went to take a picture with the captain. He then asked me how much I liked the trip and out of nowhere I started crying!! That was all the answer I could give him... tears of joy! it was absolutely amazing!!!