Reviews
Region
Destination
-
Show more
Ship
Outdoor activities
-
Show more
Experiences
Wildlife
-
Show more
Year
-
Show more
My wife and I spent 2 consecutive dates - ORT 04 + 05 in cabin 521. The cabin was really spacious and comfortable, however, there was a problem with the smell in the bathroom during the entire cruise, when even the air purifier that we had in the cabin from the beginning did not help. After the end of the first term, I described this deficiency in the form, but there was no improvement. For this reason, I did not fill out the next form after the end of the second trip. In other respects, I cannot complain about the cleaning. The cruise itself was pretty good, we saw almost everything we came for. Disappointingly, although we booked long hikes, not a single real one took place. This was not due to the weather, but rather to long and frequent downtime. We rarely left the ship at the appointed time. Zodiac guides often went out for so-called scouting only at the scheduled boarding time of the passengers. The whole thing often had the effect of deliberately shortening the time away from the ship. Although gateways were opened on both sides of the ship, boarding was restricted to one side, causing additional delays. Under these circumstances it was not possible to organize a full day long hike. On the other hand, I have to say that most of the guides including the leader Claudio were great people, professionals in their place. Unfortunately, this was greatly spoiled by one exception, especially his incorrect and often incomprehensible behavior. The catering and management of the hotel were absolutely fine, everyone was welcoming and helpful. I apologize for the above criticism and thank you for the opportunity to comment, otherwise we really liked the cruise and would like to repeat it in the opposite direction - to Antarctica.
Great Esploration, very professional and reactive to any weather conditions changes , also in the shortest time, great support by the staff and crue members, familiar athmosphere. Wish to do some other trip with the same staff and trip leader.
I cannot say that I dis not enjoy the experience as we visited some new places and the environment with other customers was very good. Food was also great. However I cannot say the same for one rude female guide who needs to improve her social skills. Her comments were not apropiated and she was ridiculously strict when approaching the animals. I was in her boat when we spotted the polar bear but she said we could not go closer as she had to be in the last posiition of the zodiac in order to check all the other were ok. It is extremely unfair betweeen the customers as we paid the same amount of money. This was really frustrating. Furthermore, there was not any kind of rotation between zodiacs, some of them half distance from the animals that us . We have been always 3-4 times further that legal distance to the animals. Protecting the animals is not only about distances. Photography options in the tour were 0. Even during the trekkings we had not time to take pictures as we were always in a hurry because a polar bear who find us....... I dont know why it is called expeditions as we did not focus in animals at all and the trekkings were very short and not for real artic experiences. In my view you have to improvefew things in order to attrack younger people to this cruises. For now, thats an experience for old a chinese people that may be impressed with anything.