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Great Esploration, very professional and reactive to any weather conditions changes , also in the shortest time, great support by the staff and crue members, familiar athmosphere. Wish to do some other trip with the same staff and trip leader.
I cannot say that I dis not enjoy the experience as we visited some new places and the environment with other customers was very good. Food was also great. However I cannot say the same for one rude female guide who needs to improve her social skills. Her comments were not apropiated and she was ridiculously strict when approaching the animals. I was in her boat when we spotted the polar bear but she said we could not go closer as she had to be in the last posiition of the zodiac in order to check all the other were ok. It is extremely unfair betweeen the customers as we paid the same amount of money. This was really frustrating. Furthermore, there was not any kind of rotation between zodiacs, some of them half distance from the animals that us . We have been always 3-4 times further that legal distance to the animals. Protecting the animals is not only about distances. Photography options in the tour were 0. Even during the trekkings we had not time to take pictures as we were always in a hurry because a polar bear who find us....... I dont know why it is called expeditions as we did not focus in animals at all and the trekkings were very short and not for real artic experiences. In my view you have to improvefew things in order to attrack younger people to this cruises. For now, thats an experience for old a chinese people that may be impressed with anything.